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Tag Archives: Zappos

I’ve always been a fan of Tony Hsieh. He’s a brilliant entrepreneur and seems to be an even better person.

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One of the coolest companies I’ve come across during my young career is Zappos (Zappos.com). As most of you know, Zappos sells great products and has a very user-friendly website,  but what sets Zappos apart is their amazing customer service.

Zappos ships items out the same day you place an order, which means you get your stuff the next day. If you ever  need to call Zappos the first thing you’ll notice is that somebody actually answers the phone, they’re friendly, and they speak fluent english! After you receive your order, if you don’t like the item for any reason you can send it back at no charge using the pre-paid postage provided in the box.

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